JavaScript Required: Please enable JavaScript to access all features and analytics on this site.

Privacy Policy

Last updated: December 15, 2024

1. Introduction

At Boardoria, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services for purchasing computers, tablets, microphones, and other technology products in the UAE.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (credit card details, billing address)
  • Account credentials (username, password)
  • Purchase history and preferences
  • Communication records with our customer service team

2.2 Technical Information

We automatically collect certain technical information:

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling your orders for computers, tablets, microphones, and other tech products
  • Providing customer support and technical assistance
  • Sending order confirmations, shipping updates, and delivery notifications
  • Improving our website functionality and user experience
  • Personalizing product recommendations based on your preferences
  • Conducting market research and analytics
  • Complying with legal obligations and preventing fraud
  • Sending promotional offers and newsletters (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including payment processors, shipping companies, and technology service providers.

4.2 Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights and the safety of our customers.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure payment processing systems
  • Regular security audits and updates
  • Access controls and employee training
  • Secure data storage and backup systems

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website performance and functionality

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your personal data
  • Request corrections to inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request data portability
  • Object to certain data processing activities

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for seven years for accounting and warranty purposes.

9. International Data Transfers

As we operate in the UAE and may work with international service providers, your information may be transferred to and processed in countries outside the UAE. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Boardoria

112 Tech Avenue, Dubai, UAE

+971 55 294 3761

privacy@boardoria.com

This Privacy Policy is effective as of December 15, 2024, and applies to all users of Boardoria's services.