Terms of Service
Last updated: December 15, 2024
1. Acceptance of Terms
By accessing and using Boardoria's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Boardoria, governing your use of our technology retail platform and all associated services.
If you do not agree with any part of these terms, you must discontinue use of our services immediately. Your continued use of our platform constitutes acceptance of any modifications to these terms.
2. Service Description
Boardoria operates as a premier technology retailer in the UAE, specializing in cutting-edge electronics including computers, tablets, microphones, smartphones, laptops, smart home devices, and gaming equipment. We provide both online and offline retail services, technical support, and product consultation.
Our services include but are not limited to product sales, technical consultation, warranty support, delivery services, and customer assistance. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. User Responsibilities
Account Management
Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. You must provide accurate, current, and complete information during registration and keep your account information updated.
Prohibited Activities
- Using our services for any unlawful purpose or in violation of applicable laws
- Attempting to gain unauthorized access to our systems or other users' accounts
- Interfering with or disrupting our services or servers
- Transmitting viruses, malware, or other harmful code
- Engaging in fraudulent activities or misrepresenting your identity
4. Product Information and Pricing
We strive to provide accurate product descriptions, specifications, and pricing for all computers, tablets, microphones, and other technology products in our catalog. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, or error-free.
Prices are subject to change without notice. We reserve the right to correct any pricing errors and to refuse or cancel orders placed at incorrect prices, even after payment has been processed. All prices are listed in UAE Dirhams (AED) and include applicable taxes unless otherwise specified.
5. Orders and Payment
Order Processing
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
Payment Terms
Payment must be made in full at the time of purchase unless alternative arrangements have been agreed upon. We accept various payment methods including credit cards, debit cards, and bank transfers. All transactions are processed securely through encrypted payment gateways.
6. Delivery and Returns
We provide fast delivery services throughout the UAE. Delivery times are estimates and may vary based on product availability, location, and external factors beyond our control. Risk of loss and title for products pass to you upon delivery.
Returns and exchanges are subject to our return policy, which may vary by product category. Technology products such as computers, tablets, and microphones may have specific return conditions due to their nature. Please refer to our detailed return policy for complete information.
7. Warranties and Disclaimers
Products sold by Boardoria come with manufacturer warranties as specified. We provide additional warranty support and service coordination but do not extend or modify manufacturer warranty terms unless explicitly stated.
Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
To the maximum extent permitted by law, Boardoria shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.
9. Privacy and Data Protection
Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy and applicable UAE data protection laws. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
We implement appropriate security measures to protect your personal and payment information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Boardoria or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Product names, brands, and trademarks remain the property of their respective owners. We are authorized retailers for the brands we carry but do not claim ownership of third-party intellectual property.
11. Governing Law and Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
We encourage resolution of disputes through direct communication. If you have any concerns or complaints, please contact our customer service team at +971 55 294 3761 or visit us at 112 Tech Avenue, Dubai, UAE.
12. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.
We recommend reviewing these terms periodically to stay informed of any changes. Significant modifications may be communicated through email or prominent website notices.
13. Contact Information
If you have any questions about these Terms of Service or need assistance with our technology products and services, please contact us:
Address:
112 Tech Avenue, Dubai, UAE
Phone:
+971 55 294 3761
Our customer service team is available to help you with any questions about computers, tablets, microphones, and other technology products in our catalog.